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Call Center Agent

Company SOUTH EAST ASIA TELECOM (Cambodia) CO.,LTD 东南亚电信(柬埔寨)有限公司
Posted 02-04-2019
Closing date 03-07-2019
Term Full time
Category Telecommunication
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Middle
Job Responsibilities:
- Provide professional support to customers, receive phone calls and consult with customer, solving problem for customer etc.
- Inform clients by explaining procedures; answering questions, providing information
- Provide customers with product and service information or promotion
- Complete call logs produce call reports to Supervisor

- Call Center - Shift A (7AM-3PM) - (2 នាក់)
- Call Center Speak Chinese - Shift A (7AM-3PM) - (2 នាក់)

- Call Center - Shift B (3PM-11PM) - (2 នាក់)
- Call Center Speak Chinese - Shift B (3PM-11PM) - (2 នាក់)

- Call Center Speak Chinese- Shift C (11PM-7AM) - (2 នាក់)
Job Requirements:
- Graduate/ Studying Bachelor Degree
- Good command in Chinese by including listening, reading and writing, being able to read and write English
- Must be excellent communication skills and always be patient
- Experience in related field is preferable
- Ability to deal with difficult situations
- Initiative, high sense of responsibility
- Good communication and interpersonal skills
Contacts:
Contact Person
Website http://www.yes.com.kh
Address #149, St 432, Village 5, Sangkat Boeung Trabek, Khan Charmkamorn, Phnom Penh
Phone 018 940 48 64
Email [email protected]