Customer Care Officer

Company Asean-works
Posted 07-10-2017
Closing date 07-12-2017
Term Full time
Category Customer Service
Location Kampot
Salary USD -- USD
Year of Experience
Number of hire 2
Sex Male/Female
Job level Senior
Job Responsibilities:
• To ensure the most effective and efficiency on complaint handling.
• To maintain sales order on time delivery and coordination with all cross functions for timely delivery.
• To build productive communication with customers and to determine the specific problem must be escalated to which cross function within timely manners.
• To liaise with other cross functions, in order to keep them inform and involved in creating solutions to problems.
• Be available for working as shift rotation and to fulfil order from the customer during the none operation period of call center.
Job Requirements:
• Bachelor degree of Business administrator in people management
• Senior level of handling customer experience and coordination skill.
• Customer oriented mind
• Verbal communication skill
• Fast initiative and action on problem solving
• Proficient in Microsoft Office (Outlook, Word, Excel and Power Point), Adobe Acrobat and Social Media web platforms;
• Good planning & organizing skills
Contact Person
Address 2nd Floor KEY Real Estate Building #108, St 245, ABCD, Mao Tse Toung, Toul Tompong 2, Chamkarmorn.
Phone 012 846 222/ 069 900 995