Senior Teller

Posted 06-11-2017
Closing date 01-01-2018
Term Full time
Category Banking/Insurance
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Middle
Job Responsibilities:
• Perform all functions as detailed in “Performance Section” of Teller’s Position Description.
• Executes an extensive variety of customer transactions both on paper work and system in accordance with Bank policy and procedures.
• Monitors and maintains branch cash levels and prepares related reports as needed.
• Oversees the execution of daily banking procedures as related to teller line and ATM (if ATM is placed under branch’s responsibility).
• Demonstrates excellent telephone etiquette, communication abilities, and customer service skills to promote positive image for the Bank and promote and maintains excellent level of customer service from all tellers.
• Act as key point together with Teller Supervisor for tellers to look for support to resolve complex transactions and in assist with difficult customer requests.
Job Requirements:
• Minimum 2-year working experience as Teller (prefer outstanding staff).
• Good customer service skills.
• Organizational skills.
• Ability to work effectively in a team environment.
• Internal relationship building.
• Acceptable written and verbal communication skills.
• Attention to details and accuracy.
• Computer literacy.
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