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Customer Relation Representative

Company LOKA Food & Beverage
Posted 13-09-2019
Closing date 22-09-2019
Term
Category Customer Service
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire 3
Sex
Job level Middle
Job Responsibilities:
- Work day : Monday to Saturday
- Work time: 8:00 ~17:00 / 8:30~17:30
- Gross salary : 200$-300$ (negotiate)

** Job description
- Mission: To tighten the relationship with current clients and maximize the productivity of our Sale and Marketing Team

**
- Handle all daily order from clients and confirm ordered item and enter information to order form
- Receive a direct call from the clients and respond to the client’s inquiry
- Follow up the client with daily order by mail, call or SNS of order information
- Collaborate and communicate with other departments on daily basis
- Check inventory with stock controller and purchase to make sure that the requested product is available
- Feedback to clients if there is any updated information about the daily orders
- Proposal to clients if there is any alternative items or offers which is appropriate to the clients
- Maintain and enhance the relationship with clients
- Closely work with sale & marketing team to receive purchasing order from the client
- Verifies the customer information is correct and up-to-date
- Review orders with accuracy and completion
- Internal office work supportive for Sale and marketing team, daily operation support
- Additional tasks depending on your characteristics

** Benefit:
- To learn the aspect of international business management
- To increase communication skill with local and foreign client
- To work in a challenging environment with a strong commitment teamwork
- To improve English communication skill in daily usage
- Bonus attaining goal
- Mobile phone, Laptop to be provided
- Company annual trip
- Monthly party
- Staff Birthday Party
- NSSF will be provided
- Pay raise after probation period
- Company evaluation 2 times per year
- 4 days off in a month and Public Holiday according to Cambodia Labor Law
- Annual Leave 18 days a year from 2nd year of working
Job Requirements:
- Under 29 years old
- Language : English (fluent) / Khmer Native
- PC skill : MS office(Word/PPT/Excel) , High level of searching ability

** Job Request (MUST)
- Eagerness to understand action policy and challenge for the fulfillment
- Imagination and assumption skills when you’re working
- Hold a Bachelor Degree
- Able to use Microsoft Office (Word, Excel, PowerPoint, Internet)
- A good command of English
- Ability of logical thinking and independence
- Positive, socialized and good communication skills
- Physically healthy
- Hard-working, self-motivated and fast learner

** Job Request(WANT)
- An intermediate/good command of Chinese *Advantage

** Hiring flow
- 0 Step: Paper test
- 1st Step: Interview with Manager, HR representative, and Department Representative
- 2nd Step: Interview with CEO and HR representative
- 3rd Step: Selected to join us in actual Operation for three months (first of the first three months is trial period and the next two months is probation period)
Contacts:
Contact Person
Address No.12, ST.490, Sangkat Phsar Doeum Thkov, Khan Chamkarmorn, Phnom Penh
Phone 023 966 313 / 089 777 445 / 089 777 653
Email [email protected]