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Branch Manager

Company Foreign Trade Bank of Cambodia (FTB)
Posted 02-12-2019
Closing date 16-12-2019
Term
Category Sales
Location Preah Sihanouk
Salary USD -- USD
Year of Experience
Number of hire 2
Sex Male/Female
Job level
Job Responsibilities:
• Manage the branch’s business to deliver outstanding results in all areas including deposit and loan growth, revenue growth, productivity, and branch profit
• Identify business growth opportunities, propose action plans and implement marketing activities to capture the business
• Lead the team to develop and build client networks and maintain good relationship to increase the business. Understand customer’s financial circumstances and propose the products and services to meet the needs
• Provide regular coaching to staff to ensure continuous improvement in the delivery of customer services
• Proactively identify and address areas of customer dissatisfaction, follow up and resolve customer complaints
• Monitor competitors’ activities, report and make recommendations
• Work closely with compliance team to drive and support adequate training to ensure all staff are aware of bank policies, risk management and compliance requirements
• Coach, lead and empower the team to achieve best performance and maintain an open, honest and satisfying team work environment
Job Requirements:
• Bachelor Degree in Banking or related field. MBA is preferable
• Three years’ experience in bank branch management
• Strong customer network and relationship building skills
• Good organizational and time management skills
• A strong desire to work in a team and deal with challenge
• Excellent negotiation and internal & external relationship building
• Computer literacy and English language proficiency
Contacts:
Contact Person
Address Building No. 33 C-D, Tchecoslovaquie Blvd (169), Sangkat Veal Vong, Khan 7 Makara, Phnom Penh
Phone 023862111
Email [email protected]