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Senior Import Customer Service

Company Asean-works
Posted 11-05-2018
Closing date 11-08-2018
Term Full time
Category Customer Service
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Entry Level
Job Responsibilities:
- Billing to Customer and network
- Daily follow-up of shipments with Network and Customers.
- Receive the per-alerts from the local sales or the Network.
- Open the job file in the computerized operation system.
- Monitor arrival of the shipments and inform consignee of arrival.
- Monitor reception of the delivery orders.
- Follow-up the process of customs clearance with the Customs Supervisor.
- Keep informed Customer or Sales of any service issue.
- Control of the supplier’s invoices.
- Edit the invoices to the customer as per established tariff.
- Line of reporting:
Reports to Head of Import.
- Remuneration:
To be discussed
Job Requirements:
- At least 2-3 year experience in Freight Forwarding.
- English language and Chinese is a plus.
- Computer literate.
- Background in freight forwarding company. Experience in an international Freight Forwarding company is a plus.
- Experience as desk operations staff or customer service in Import.
Contact Person
Address 2nd Floor KEY Real Estate Building #108, St 245, ABCD, Mao Tse Toung, Toul Tompong 2, Chamkarmorn.
Phone 012 846 222/095 555 682