Recruitment in asia

Recruitment in cambodia

Free job in cambodia

Jobs in cambodia

Website job in cambodia

Job list in cambodia

Recruitment in asean

Training development cambodia

Positions in cambodia

Job search in cambodia

Human resource in cambodia

Full time job in cambodia


IT Technical Support Specialist

Company Asean-works
Posted 19-05-2018
Closing date 19-08-2018
Term Full time
Category IT
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Entry Level
Job Responsibilities:
- Response to user requests and provide resolution via phone, in person, or remotely.
- Act as first point of contact.
- Use a multitude of different troubleshooting mechanisms to resolve issues in a timely manner.
- Activities require interaction with application software and operating systems to diagnose and resolve problems.
- Resolve problems quickly when possible, following established procedures
- Solving printer and print queue administration issues.
- Ability to multi-task and prioritize a broadly ranging set of responsibilities daily and long-term.
- Escalates incidents / service requests as appropriate.
- A strong understanding of company-specific applications and technologies.
- Document issues and resolutions.
- Must be able to work flexible work hours including nights and weekends in urgent cases.
- Implement and convey company policies to users.
- Any other tasks assign by supervisor.
Job Requirements:
- BA/BS Degree or equivalent work experience
- 1+ years of experience in an technical support / IT help desk role
- Expertise in standard desktop hardware and software and the ability to resolve user issues.
- Desktop networking support skills are necessary.
- Familiarity and prior usage of Windows operating systems, Microsoft Office applications, networking, PC hardware, wireless technology management, basic - wiring, Active Directory, video conferencing, web-based applications and remote support.
- Traveling between sites location within Phnom Penh is required.
- Ability to work in a high volume fast paced environment required.
- Strong Windows 7/10 support and troubleshooting skills required.
- Experience working in a Microsoft Active Directory environment required.
- Documentation skills required.
- Experience with Mac OS X, iOS and Android will be considered as an advantage.
- Strong communication skills in English (both written and spoken).
Contacts:
Contact Person
Website http://asean-works.com
Address 2nd Floor KEY Real Estate Building #108, St 245, ABCD, Mao Tse Toung, Toul Tompong 2, Chamkarmorn.
Phone 012 846 222/095 555 682
Email jobs@asean-works.com