Company | Asean-works |
Posted | 21-06-2018 |
Closing date | 21-09-2018 |
Term | Full time |
Category | IT |
Location | Phnom Penh |
Salary | 400 USD -- 350 USD |
Year of Experience | |
Number of hire | |
Sex | Male/Female |
Job level | Middle |
Job Responsibilities: | |
Serve as the first point of contact for helpdesk support seeking technical assistance over the phone, email or verbal; Determine the best solution based on the issue and details provided by helpdesk support; Direct unresolved issues to the next level of support personnel or technical personnel On-time general troubleshooting on databases and applications; Work closely with support team and development team to solve problem related to systems; Well understand our credit system on loan, savings, reporting and nature of our business and process; Follow-up and update system status and information; Strong team work and interpersonal skills; Perform other tasks assigned by supervisor; Conduct user acceptance test (UAT) process for new system development, customization and upgrading; Attend Business Verification Test (BVT) as needed; Minimize user’s complaint on system functioning and performance; Be able to work with VisionFund’s partners and regulator; A broad understanding of technical IT issues to enable discussions with internal and external technical specialists; |
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Job Requirements: | |
Bachelor degree in computer science or in related field; At least 1 year experience in system support and end user support; Knowledge in programing language such as ASP.NET(C#), Java, HTML, CSS, JavaScript, SQL script; Well understand in data interchange technology such as XML and JSON; Knowledge in database design and development such as SQL Server/Oracle, and SQLite; Good understanding of computer systems, mobile devices and other tech products; Strong interpersonal skills and communication skill; Must have good communication and interpersonal skills; This person must recognize that much of the work is completed without direct supervision; Requires to work until night time if system is failed or there is special request; This position may be asked to travel inside and outside country. |
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Contacts: | |
Contact Person | |
Website | http://asean-works.com |
Address | 2nd Floor KEY Real Estate Building #108, St 245, ABCD, Mao Tse Toung, Toul Tompong 2, Chamkarmorn. |
Phone | 012 846 222/095 555 682 |
aseanworks.tbp@gmail.com |