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Collection Manager

Company Asean-works
Posted 13-07-2018
Closing date 13-10-2018
Term Full time
Category Finance
Location Phnom Penh
Salary USD -- USD
Year of Experience
Number of hire
Sex Male/Female
Job level Entry Level
Job Responsibilities:
- Achieve collection target on Spin Rate, Penetration Rate, Recovery Rate, Productivity, Budget Control and so on
- Properly manage collection team with higher satisfaction and lower attrition rate
- Schedule monthly collection tasks
- Administer collection procedures and assist with queries
- Adjust collection process if necessary
- Keep collection call in good quality and have no serious complaint happens in phone collection
- Schedule working shifts of collectors reasonably
- Maintain relationship with collector and team building
- Other tasks as assigned
Job Requirements:
- University degree or above, major in Credit/Risk/Legal/Finance preferred
- 5+ years Working experience in business operations field and at least 3‐year team management experience, experience in call center/collection is an advantage
- Fluent in English(verbal/written) preferred
- Strong Interpersonal and customer service skills
- Strong analytical and project management skills
- Excellent time management skills
- Proven problem solving skills
- Independent elaborative faculty
- Hands‐on but structured approach
- Team spirit, persistent, highly trustworthy and loyal
- Intermediate computer skills
Contacts:
Contact Person
Website http://asean-works.com
Address 2nd Floor KEY Real Estate Building #108, St 245, ABCD, Mao Tse Toung, Toul Tompong 2, Chamkarmorn.
Phone 012 846 222/095 555 682
Email jobs@asean-works.com