- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines. - Plan or direct spa services and programs. - Train staff in the use or sale of products, programs, or activities. - Assess employee performance and suggest ways to improve work. - Check spa equipment to ensure proper functioning. - Coordinate facility schedules to maximize usage and efficiency. - Develop staff service or retail goals and guide staff in goal achievement. - Establish spa budgets and financial goals. - Inventory products and order new supplies. - Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. - Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. - Recruit, interview, or hire employees. - Respond to customer inquiries or complaints. - Schedule staff or supervise scheduling. - Verify staff credentials, such as educational and certification requirements. - Develop or implement marketing strategies. - Direct facility maintenance or repair. - Maintain client databases. - Participate in continuing education classes to maintain current knowledge of industry. - Schedule guest appointments. - Sell products, services, or memberships.

- 3 year's experience in Catering, exposure to Banquet operation is a plus. - Candidate must have flexible schedule and ability to handle multiple tasks simultaneously. - Must possess good Sales skills, guest service skills, professional presentation and sophisticated communication skills. - Proficient in English language (Verbal and written), second language is an asset.