• Providing a high-level customer service process to the Kofi’s active and potential customers • Monitoring and reporting customer inquiries and complaints to sales supervisor • Propose to develop indicators that measure the desired customer service levels in order to monitor and control the desired service levels in the touch points • Maintain accurate and organized customer files • Providing regular statistical reports to the sales supervisor • Use strong consultative sales skills, negotiation and interpersonal skills (both oral and written), attention to detail, strong follow-up skills and motivation to make the sale • Work with local outside salespeople to assist in following up with any issues • Ensure that all new goods in showroom always clean • Handle stock on KOFI showroom ensuring it is correctly between report and stock on hand • Records all borrow items related stock on KOFI showroom and make sure all product available for selling on public holiday and weekend • Follow company policies and procedures

• University Student or Graduated Business Admin or related Fields. • If have working experience as Sales is priority. • Good knowledge of English both speaking and writing skills • Computer Literacy Ms. Word, Ms. Excel and PowerPoint • Good presentation skill & Strong internal personal skills • Maintain a positive morale and professional attitude