*Specialist, Agency Administration (01 Position Based in Phnom Penh) Key Responsibility: - Responsible for New Insurance advisor and Insurance Specialist Administration (IA/IS application List, IA Contract Issuance and system Registration) - Monthly Payment to Staffs (AM,IS,BDM) according to Company Approved ‘Compensation’: reconcile and submit the payment voucher to Finance accurately and timely - Agency/Partnership Maintenance upon authorized request (Promotion, Termination, Demotion) - Ensure quality filing system (ensure IA applications and contracts are timely scan and well organized) - Generate and Issue Daily/Weekly/Monthly MIS reports ( to Agency, HR, Compliant and Finance: Attendance, Daily Sales, Email Account, NSFF etc) - Staff (IS/BDM/AM) Appeal/ Complaint/ Enquiry Handling - Maintain Quality of the Procedures Documents - Perform system testing (UAT) for all system enhancement initiatives relating to Agency Admin processes - Simplify processes and look for opportunities for automation to minimize manual work and improve accuracy (prevent human errors) - Follow company’s process/procedures to ensure maximum efficiency - Identify, analyze, and resolve key business issues; develop alternatives and implement new processes; and provide recommendations consistent with strategic business objectives - Perform other tasks assigned by management

**Qualification: - Bachelor degree in Business, Finance or related field is preferred - Proven track record in payroll administration is preferred - Experience with assisting difficult clients/members of staff - Computer literate in MS Word, Excel and PowerPoint - Strong analytical, sound of judgment and knowledge, technical skills, and implementation skills, demonstrated ability to effectively manage multiple tasks in his / her functional area - Team Work, focused, results driven, professional maturity, and self-confidence - Demonstrates a strong and high interpersonal skills and able to interact with people at all level - Ability to work well in competitive, fast paced– with strong problem solving skills - Work efficiently and accurately and able to work under pressure and independently, a team player who is self-motivated and able to work independently with minimal supervision - Detail oriented with patience on detail paper works and record setup in system - Take ownership of the problems and issues to create a positive experience and improve working process - Have a strong character and able to consider and advice on the consequences of various courses of action - Proactively create opportunities to resolve or prevent problems in keeping with the role Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by clicking on Click here for current opportunities. For more details please contact Ms. Kimleng Moul via kimleng_moul@manulife.com. Or Ms. Choury Chim via choury_chim@manulife.com. Application should be submitted before before 10-July-2017. Only shortlisted candidates will be contacted.

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