Report to - Air.Exp.Doc.Sup/Airfreight Manger Duties - To ensure daily operations are completed as per procedures - To well co-ordinate with CS team & invoicing team to make sure whole process is properly followed - To communicate with local customers & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements, handling instructions, provided SOP - To ensure all operations steps are done timely & properly as customer’s request as issueing draft hawbs, amending hawbs, providing booking confirmation, etc. - To ensure all shipments are updated in Control System in compliance with Control System procedures. - To ensure shipment details, weighing sheet, bookings are passed onto handling before shipment ex-factory date - Follow up with local customers for cargo as well as document status & keep related parties informed if any change - Complete shipment process & make sure docs are attached with cargo, pre-alert sent to related parties & consol closed as Control procedures - To ensure all job files done by docs team are checked & monitor accordingly.. - To ensure files are filed as per standard requirements - Understand KPI target & ensure to be in compliance - To ensure all assignments are met within the specified deadline provided. - To ensure proper follow-up with all outstanding matters. - To understand & ensure Vietnam laws and companies/department policies/regulations are followed

- Education/ Major: College/University - Experience: At least 1 year in the forwarder company - Soft skills: Full MS Office , English communication - Others: Team work, can work at high pressure