• Maintain up-to-date billing system • Generate and send out invoices • Follow up on, collect and allocate payments • Carry out billing, collection and reporting activities according to specific deadlines • Perform account reconciliations • Monitor customer account details for non-payments, delayed payments and other irregularities • Research and resolve payment discrepancies • Generate age analysis • Review AR aging to ensure compliance • Maintain accounts receivable customer files and records • Follow established procedures for processing receipts, cash etc • Process credit card payments • Prepare bank deposits • Investigate and resolve customer queries • Process adjustments • Develop a recovery system and initiate collection efforts • communicate with customers via phone, email, mail or personally • assist with month-end closing • collect data and prepare monthly metrics

• Knowledge of accounting, office administration and procedures • Proficient in relevant computer software • knowledge of regulatory standards and compliance requirements • 2 years accounts receivable and general accounting experience • Problem analysis and problem solving skills • customer service skills