• To ensure the most effective and efficiency on complaint handling. • To maintain sales order on time delivery and coordination with all cross functions for timely delivery. • To build productive communication with customers and to determine the specific problem must be escalated to which cross function within timely manners. • To liaise with other cross functions, in order to keep them inform and involved in creating solutions to problems. • Be available for working as shift rotation and to fulfil order from the customer during the none operation period of call centre.

• Bachelor degree of Business administrator in people management • Senior level of handling customer experience and coordination skill. • Customer oriented mind • Verbal communication skill • Fast initiative and action on problem solving • Proficient in Microsoft Office (Outlook, Word, Excel and Power Point), Adobe Acrobat and Social Media web platforms; • Good planning & organizing skills *** Company Benefits: We offer very attractive competitive remuneration and fringe benefits including, accommodation or housing allowance (for job base in Kampot), meal allowance, 13th month salary, performance bonus, insurance (GPA, H&S and Life Insurance), Outpatient medical claim, pension fund, and a lot of other benefits. * We provide opportunities to get training both local & overseas and as well as have a long term career and good career development opportunities within the company. How to apply: If you are interested in our job vacancies, please send your CV and Cover letter with a current 4x6 photo to address below: - Phnom Penh: ANINA Building – 2nd floor, Street 271, Sangkat Boeung Tumpun,Meanchey District, Phnom Penh Cambodia. Or Kampot : Preytapret Village, Sdechkongkanglek Commune, Banteay Meas District, Kampot Province, Cambodia. If you want to apply through email, please send your CV and Cover letter to: career@chipmonginsee.com • Email subject must be titled: Apply for the name of position (Ex: Apply for HR Officer) • Resume application must be in PDF or MS word. Company Information: Email : career@chipmonginsee.com Website : www.chipmonginsee.com Facebook : www.facebook.com/chipmonginseecement Office phone: +855 (0) 23 216 380 Mobile phone: +855 (0) 16 550 818 / 17 333 690 Only short-listed candidates will be contacted. Last date for applications is on 31st¬ October 2017