• Make outbound calls to new assigned leads to introduce immigration services and assess initial eligibility for migration programs with accurate and relevant information and schedule consultation meetings appointments for Immigration Consultants.
• Make following up to leads been assigned by phone, email, and messaging platforms and schedule consultation meetings appointments for Immigration Consultants.
• Conduct preliminary assessments based on clients’ backgrounds (education, work experience, age, language ability) and advise on possible immigration pathways.
• Achieve daily call targets, lead conversion to appointments, and other performance metrics set by management.
• Maintain up-to-date knowledge of immigration laws, visa categories, and program changes for key destination countries.
• Build rapport with prospective clients and follow up consistently to convert leads into consultations or applications.
• Maintain accurate client records and ensure all communication is logged.
• Build and nurture long-term relationships with both new and existing leads.
• Ensure all sales-related administrative tasks and reports are completed accurately and efficiently.
• Handle objections or questions from clients with professionalism and clarity.
• Collaborate with internal departments to identify and execute cross-selling opportunities.
• Stay informed about competitor services and market trends in the immigration consultancy industry.

• Bachelor degree
• Excellent communication skills with a clear and confident phone etiquette
• Solid persuasive and negotiation abilities
• Customer-focused mindset to understand and address clients’ immigration needs
• Highly motivated in a sales-driven role
• Ability to adapt to changing sales strategies and immigration changes
• Organizational skills to manage client information and follow-up activities
• Past telemarketing or teleconsulting experience is preferred

Benefit

• Monthly phone allowance
• Insurance/ NSSF
• Commission
• seniority
• Join an experienced team
• Career Growth Opportunities
• Provide Orientation & Ongoing Training
• Development Program
• Learn new Skills on the job
• Management potential