- Analyze and follow up credit product change and internal and external environmental factors and adapt loan recovery policy and procedure to reflect the real situation - Develop and update existing bad loan recovery policy and procedure to ensure they remain applicable to the internal situation and external environment - Lead and coach Bad Loan Recovery Officers and related parties to improve their skills and knowledge towards achieving loan recovery targets set by provincial managers - Deliver training and refresher sessions on bad loan recovery policy and procedure to all related staff for more effective and efficient problem solving - Support Bad Loan Recovery Officers and related staff on the legal aspects of late payment resolution with local authorities and in court to ensure satisfactory results - Support Bad Loan Recovery Officers and related parties facing challenging situations to help them recover the situation to normal and resolve late payment - Analyze the monthly loan loss reports of all branches and provincial offices and provide primary recommendations to Head of Credit - Risk Department to ensure that necessary and timely actions are being taken to resolve late loan payments - Analyze the monthly debt collection reports produced by Bad Loan Recovery Officers and provide primary recommendations to - Head of Credit Risk Department to ensure the effectiveness and efficiency of debt recovery.

- Degree in finance and banking, marketing, law, or related fields - Minimum 2 years of work experience as credit officer and at least 2 years in supervisory role - Good oral and written communication in both Khmer and English - Good communication, interpersonal and motivational skills - Good Management and problem-solving skills and able to work under pressure.