1.Planning - Participate and support the organizational strategic planning - Support the development & communication of the strategic vision, scope and mission of the organization - Assure that organization-wide initiatives are focused and aligned - Guarantee appropriate alignment of projects to business needs - Ensure & develop group synergies among divisions 2.Analyzing - Conduct market researches on customers/competitors/markets, and provide insights & recommendations - Identify opportunities to further penetrate the local market 3.Reporting - Coordinate & prepare organization wide accountability reports - Flag issues where intervention is needed by Senior Managers 4.Meeting & communicating - Join all management meetings & record minute meeting - Communicate to all senior managers on the status of key targets and actions required - Share lessons learned and best practices across programs/divisions 5.Managing/leading Customer Satisfaction Hotline Team - Collect all the information (i.e. customer complaints…) from CSH - Analyse the information and present back to direct business unit. 6.Managing/leading market intelligent team: - Plan and organize all market research for all divisions. - Facilitate and lead the market research team. - Evaluate all the market research outcomes. 7.Others: - Prepare presentation for CEO for every meeting. - Represent CEO sometime to join events. - Help CEO in bring in new ideas. - Follow other tasks directed by CEO.

- Educated to Master degree level in any related field, preferable in management. - At least 2 to 3 year experience in marketing research and overall business - Outstanding communication both written and spoken English - Excellent reporting skills, Independent attitude - The ability to work on multiple projects at one time. - The ability to work under pressure and to deadlines