- Supervise, instruct, plan, and assign work to building cleaning staff. - Inspect vacated rooms, corridors, service rooms or halls, stairs, public lavatories, lobbies, lounges and vending areas for cleanliness/order. - Report damages, losses and supply shortages to supervisor. - Receive any complaints and report to appropriate individuals for necessary action or adjustment. - Prepare/maintain necessary records/accounts. - Participate in periodic heavy cleaning tasks and routine housekeeping duties, as required. - Maintain inventory of linen/supplies. - Maintain lost and found control point. - Oversee safe use of cleaning equipment and supplies. - Perform other related duties, as assigned

- Thorough knowledge of housekeeping procedures, cleaning materials and equipment. - Ability to supervise and work with employees for whom English is a secondary language and those having special needs. - Ability and willingness to respond to emergency situations. - Tact and resourcefulness in dealing with the public. - Ability to wear and use personal protective equipment as required. - Sufficient strength and physical dexterity to perform duties and responsibilities of this job, including heavy work.