- Control the application of all safety and hygiene policy, regulation and procedures of the hotel. - Assign tasks and ensure the daily operation of the reservations. - Report regularly to his superior concerning the daily operation. - Transmit suggestion made by the guest and his subordinates to his superior. - Transmit his knowledge to his subordinates. - Participate in all Front Office, revenue, credit meetings. - Participate in all training programs provided by the Front Office Manager. - Control the appearance and cleanliness of his subordinates. - Check the cleanliness of his work area, equipment and material. - Control accurately booking confirmations, booking guarantees. - Handle special booking inquiries. - Control the statistics and reports of cancellation, refusal, no show - Prepare in advance all the daily tasks and follow their execution. - Update regularly his staff the relevant room sold budget, contractual rates, competitors, and hotel services. - Follow up on reports (series, barter agreement, allotment) - Follow up with account receivable about deposit, payment and outstanding debts. - Check and control the consumption of the stationery. - Develop training and development plans for his staff; and implement and evaluate these plans. - Perform other duties as maybe assigned.

- University graduated in Hospitality, English. - Experience: at least 3 years in reservations. - English skills: fluent in both writing and speaking. - IT skills: Word, Excel, Power Point, Outlook, Internet, Opera - Age from 25 and above. - Gender: Male/Female. ** Candidates to contact: Human Resources Department- Email: hr@victoriaangkorhotel.com Deadline: 15 January, 2018 Tel: 063-760 428 / 012 862 335