• Handling application submission, account check list, pre-underwriting, contract printing, commission release, new account set-up • Building and nurturing corporate client relationships and full responsibility over renewal premiums and persistency • Responsible for renewal premiums billing, unsettled premiums, and refund unused premium. • Prepares all documentations all group claims cases of the department for approval of claims committee. • Provide operations support, including but not limited to billing and collection, system and data management, client relationship management • Implement changes in the terms and conditions of the policy contract according to clients’ requirements • Identify improvements in processes and services. • Ensure compliance with billing & collection and group administration guidelines, AMLATF, KYC, audit requirements and Risk Management. • Ascertain proper workload distribution, provide technical guidance to junior staff, equip team with proper skills through participation in company training/development programs, and develop a second in line in Group Admin. • May be assigned other duties/responsibilities from time to time from management

• Bachelor degree in Business related field is preferred • Experience in client management, knowledge of group and corporate insurance, Process management, and Developing Standards • Customer service background • Computer literate in MS Word, Excel and PowerPoint • Possess customer-oriented personality • Excellent interpersonal, communication and problem solving skills • Strong analytical skill • Demonstrate initiative, commitment, responsibility, integrity, and strong work ethic • Attention to details and accuracy Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by clicking on Click here for current opportunities. For more details please contact Ms. Kimleng Moul via kimleng_moul@manulife.com. Or Ms. Choury Chim via choury_chim@manulife.com. Application should be submitted before 05 February 2018. Only shortlisted candidates will be contacted.

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