• Coordinate, and monitor all procedures for food safety, general hygiene and service quality of Siem Reap facility. • Responsible for regular communication to Operations Manager and periodic reporting to QA Supervisor based at Corporate HQ in Phnom Penh. • Reporting of possible threats (food poisoning) to Operations Manager. • Ownership and analysis of all relevant QA Key Performance Indicator’s and drive improvements across the unit. • Provide monthly audit report of unit to Operations Manager. • Provide advise on QA and hygiene questions (promote and instruct relevant personnel at units of practical implementation of Gate Gourmet Global Food Safety & Quality standards, policies and procedure, including monitoring routines) • Coordinate/perform training activities in units to ensure compliance with Gate Gourmet Standards (i.e. in food safety, general hygiene and service quality); Maintain up-to-date hygiene guidelines and procedures and provide training to staff. • Manage all QA communication, testing activities (external lab & in-house lab) and record keeping systems (for example: contact to local Health authorities and Micro lab, coordinate food sampling and dispatch as well as result and feedback to lab) • Regular Hygiene inspection of unit according to Gate Gourmet’s Audit Procedures. • Coordinate outsourced services such as all pest control measures and general cleaning questions (outside cleaners, internal) • Audit external suppliers if necessary • Leading customer complaint investigations and implementing new processes if required • Engage with all colleagues to drive improvements across the business (lead by example) • Implement hygiene improvement projects; Participate in ad-hoc special projects as assigned by the General Manager

• Relevant qualifications in food, microbiology field • One year in food service or related service field • English and Khmer fluent spoken and written