- Reservation and Booking (Online booking, contacting agency, and walk-in guest). - Prepare room occupancy forecast on a daily, weekly and monthly report. - Answer all guest correspondence pertaining to complaints/comments within 24 hours of received. - To assist in the preparation of the Annual Operation Budget, which will form part of the Business Plan. - Plan promotions during low season. - To be demanding and critical to service standards as well as hygiene standards (Restaurant, Room set up, Landscape and staff grooming).

- Bachelor Degree in Hotel Management / Management or other related - Knowledge and 3 years of working experience in Hotel, Boutique hotel or resort. - Customer focused. - Good command of English for communication (English) - Strong communication and negotiation skill. - Able to use computer skill Ms. Word, Excel. - Ability to solve problems is an advantage.