• Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Opens customer accounts by recording account information. • Maintains customer records by updating account information. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Maintains financial accounts by processing customer adjustments. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed

• Bachelor degree Administration or other • At least 1 or 2 year experiences. • Good in Microsoft word, excel, internet and email. • Good communication in English and Chinese, We appreciate your interest and time to asking any further information please contact me via address as below: Email: pok.bunly@smtelemedia1.com Tel : 012 670 974 / 096 2 9999 72