Deal, handle and follow up with customers’ inquiries, concerns, requests and complaints promptly Verify the information of customers Process customer’s orders and applications Support company’s campaigns and events

A-Level or Diploma in any discipline Bilingual in English and Mandarin to communicate with our English speaking and Chinese speaking customers, and to do simple translations Service oriented with good working attitude Good communication and interpersonal skills Problem analysis and problem-solving skills Initiative with leadership skill Able to perform shift work Able to work overtime occasionally Knowledge of Microsoft word, excel and PowerPoint