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Asean-Works Recruitment

Position : Support Engineer/ Solutions Support Engineer
# Hiring : 8 post(s)
8 years ago
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Jobs Overview

Post Date

02 May, 2018

Closing Date

31 May, 2018

Salary Range

Negotiable

Jobs Category

Telecommunication

Jobs Location

Banteay Meanchey

Candidate Gender

2

Jobs Term

1

Jobs Experience

1 Year

Jobs Level

2

Jobs Description

* Support Engineer - On phone, on site and remote support to customer mainly related to internet service - Assist troubleshoot networks, internet connectivity in the customer site or the company - Provide recommendation and suggestion to customer - Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment - Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs. - Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail) - Keep track in ticket system - Maintain customer relationship * Solutions Support Engineer - Running network cable (UTP, coaxial, optical fiber….etc) - Troubleshooting network issues for customers - Install network equipment, security camera..etc - Configure network devices (routers, switch, WiFi access points…etc) - Setup/ configure security camera (CCTV, IP Camera, DVR, NVR) - Other tasks assigned by team leader or manager

Jobs Requirement

- Bachelor degree of information technology or related field is required. - Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail - Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage - Certify CCNA is a plus - Good English communication skills is a plus - Loyalty, honesty, patient work, positive aptitude - Can work well under pressure * Compensation & Benefits - Phone card allowance - Gasoline allowance - Medical allowance - Accident Insurance - Bonus - Friendly working environment - More....... Interested candidates should send their CV with Cover Letter and a recent photo to: Cogetel Ltd. HR & Administration Department with Address:# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh E-mail: jobs@cogetel.com.kh, Tel: 081 787815 (Working Hour) Only short-listed candidates will be notified for interview. Received applications will not be returned.

Contact Information

Contact Person

HR & Admin Department

Industry Company

Advisory/Consultancy

Phone Number

016 30 78 78/ 081 78 78 15/ 016 67 22 67

Email Address

jobs@cogetel.com.kh

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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