- Claim order part in warranty - Borrow from stock such as laptop, Desktop , Monitor ...etc that need to change for customer - Return to stock while part arrived - Checking warranty - Checking price for order part - Do quotation and direct sent to customer ( if have request from sales or from customer) - Purchase spare part for sale, replace for customer in warranty - Pick up Services in after Technical comment in CRM system with the same day - Record serial number for brand mentioned above during goods stock in - Count stock & Clear old stock - Follow up (email) claim order part with vender to make sure part will arrive PTC and replace for customer on due date - General services (face to face / phone call with customer to deal the problem related to part replacement, software issue or part order ..etc). - Sent Laptop, Desktop.. services to customer at province - Support technical team (provide manual, software download, spare part for test and email contact to vendor for the issue that technical unable to solve ..etc) - Do weekly report - Other tasks assigned by Supervisor or managers

- Graduated Bachelor Degree of Marketing or IT - Good communication or persuading skills - Basic knowledge of Hardware - Problem solving skill - Self-reliant and hardworking - High level of motivation - High Level of English proficiency