− Follow up branches’ end-of-day closing and pre-check all pending transactions to be fixed as per guidelines from manager − Execute COB processes in T24 system and ensure the system is available in accordance with SLAs − Follow IT Operational Guidelines to operate COB and apply fixes or patches to production systems − Run backups and execute scheduled and ad hoc maintenance scripts in conformity with established procedures or as needed − Raise and propose solutions for issues related to COB tasks − Propose new processes or guidelines to improve IT operations − Escalate COB issues to IT Operations Unit Manager and work with TEMENOS support desk in resolving problems before branch network opens − Monitor T24 services and report on the status of exceptions and corrective actions initiated − Write daily report, progress report, COB checklist sign-off for activities executed at night and log all issues with updates on the status of each issue until closed.

− Degree in computer science and other related fields − Minimum 1 year work experience in IT operations, IT support or similar − Experience in Technical support, T24 system or other core banking system experience. − Knowledge in Unix commands, Windows and strong Excel skills − Good verbal and written communication in Khmer and English − Good communication, flexible and able to work in Night Shift.