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Asean-Works Recruitment

Position : Support Engineer Team Leader / Solutions Support Team Leader
# Hiring : 4 post(s)
8 years ago
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Jobs Overview

Post Date

06 June, 2018

Closing Date

05 July, 2018

Salary Range

Negotiable

Jobs Category

Sales

Jobs Location

Kampong Cham

Candidate Gender

2

Jobs Term

Full Time

Jobs Experience

1 Year

Jobs Level

3

Jobs Description

* Support Engineer Team Leader - Lead and manage support engineer staff - Instruct and advice staff related process of technical trouble shoot. - Clarify and escalate all critical case to team and management - Well understanding and follow the strategy plan from management - Apply sop strategy, proactive, reactive procedure in daily operation. - Clarify overtime, weekly and monthly report of each staff. - High respond to customer & Management strategy. * Solutions Support Team Leader - Lead and manage solutions team to complete task or project effectively - Instruct and advice staff relate process of solution - Follow up and update project status assigned by management. - Manage staff report - Analyze scope of work of solution project, cost effective - Assign task and evaluate staff performance

Jobs Requirement

- Bachelor degree of information technology or related field is required. - High knowledge and experience with technical solution skill. - High respond, good knowledge of leadership and management - Full understanding about ISP's environment and process. - Technical knowledge and skills in setting up network and connectivity infrastructures and e-mail - Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch are advantage - Certify CCNA is a plus - Good English communication skills is a plus - Loyalty, honesty, patient work, positive aptitude - Can work well under pressure * Compensation & Benefits - Phone card allowance - Gasoline allowance - Medical allowance - Accident Insurance - Bonus - Friendly working environment - More....... Interested candidates should send their CV with Cover Letter and a recent photo to: Cogetel Ltd. HR & Administration Department with Address:# 60, Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh E-mail: jobs@cogetel.com.kh, Tel: 081 787815 (Working Hour) Only short-listed candidates will be notified for interview. Received applications will not be returned.

Contact Information

Contact Person

HR & Admin Department

Industry Company

Advisory/Consultancy

Phone Number

081 78 78 15/ 016 67 22 67/ 081 67 67 55

Email Address

jobs@cogetel.com.kh

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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