Purpose of Job: -Install Internet and other Communications Connections for EZECOM Customers. -Resolve Technical Issues for Customers with EZECOM provided services. I.Job Responsibilities and Duties: •Install internet connection and other communication connections for customer following to procedures; •Resolve technical issues for customers on the phone and by visiting the customer’s site; •Keep records of service to customers; •Keep track of company stock/equipment and property; •Escalate and report issues and concerns to supervisor and manager as required; •Perform professional communication with customers by face to face, on the phone and email; •Provide details of potential customers or upgraded sales leads to the Sales Team; •Follow up processes, policies, and procedures; •Any other related tasks as assigned from time to time by Manager.

•Bachelor Degree in Computer Science or other related fields; •At least one year-experience with Modems, Wi-Fi, TCP/IP, Routers, Switches, VPN, Firewall, WiMAX, XDSL, Fibre Optic and other internet related technologies; •Experience with common computer operating systems and Internet related Applications eg; Microsoft Windows, Internet Explorer, Emails; •Be good at speaking and writing in English; •Ability of Chinese Speaking is a MUST; •Be good at communication, initiative, patient, and problem solving; Interested candidates should submit their applications, Cover Letter clearly indicating Position applied for, with current photo and the expected salary to HR Department at EZECOM Office or via email; Competitive salary and benefits will be offered based on qualifications and experiences; Head Office: #7D, Cambodian Chamber of Commerce Building, Russian Blvd, Ground floor, Phnom Penh: E-mail : careers@ezecomcorp.com Tel : 077 973 639 Deadline : 31-July-2018 Please state the place you would like to apply for. Only short- listed candidates will be contacted for interview