- Introduce company products and services to customers. - Handle customer’s complaints, queries and requests. - Welcoming and treating customers in a most friendly and patient manner - Registering and handling customers’ problems and complains - Checking and filling in relevant documents and data into computer information systems - Ensuring confidentiality of the company data and customer details - Other tasks as assigned by direct superior

- At least high school graduate or University level - Minimum 1-2 years’ experience in the same field - Good computer and communication skills - Can speak and communicate in Chinese well - Pleasing personality and good social skills - Patient and trustworthy