KEY PURPOSE OF JOB To maximize Angkor Century Resort & Spa revenues through its meeting, incentive, conference and event. Ensuring to have good relationship with partner to provide the guest’s requirement and guest’s satisfaction. coordinating with F&B department all phases of group meeting/incentive/ event/ banquet functions held in the Hotel and assist client on program planning and menu selection; solicit local group catering business; maintain the services and reputation of the Hotel. Key Responsibilities: • Develop and maintain a regular pattern of sales calls, meeting with principals of target market • Provides direction on, and conducts market research and analysis • Develops and maintains contact with business generators, meeting and event convention planners, visitors/convention bureau, corporate accounts, • Government Departments and other producers closely allied to Hotel business • Builds profile within local market place through attendance at various events and local market place • Completion of Customer Follow-up calls on a timely basis. • Timely analysis of meeting and catering prices in relation to competition. • Entertainment of potential and existing customers. • Preparation of Sales Promotions & Mailings. • Competitive analysis every 3 months by calling competition and gathering data such as banquet kits, room rental rates, etc. • Telemarketing to previous clients to inquire about possible future bookings • Monitors competitors activities and assists in marketing intelligence • Plan and conduct site inspections of other catering venue • Travel when required to promote the hotel and develop potential business • Monitors existing business and inputs into sales strategy meetings to maximize business • Assesses sales and marketing data • Assists with the preparation of new products and services • Analyses sales mix and likely impact on hotel goals • Implement direction from Director of Sales / Marketing • Targets of room nights to be set by Director of Sales & Marketing Administration 1. Handle all Catering inquiries and ensure timely follow up on the same business day. 2. To co-ordinate with all large groups meeting/banquet planners their specific group requirements with the services. 3. This includes proposals, contracts, estimated and actual function statements. With banquet or conferences. 4. To confirm all details relative to group functions with meeting/banquet planners. 5. Evaluation forms must accompany all invoices with Finance department 7. Completion of monthly Summery Banquet forecast report 8. To work out in menu planning and pricing with F& B Manager/Executive Chef. 9. Monthly sales report directed by Director of Sales & Marketing. Quality Service Responsible 1. Liaise on an on-going basis with the Sales Department to ensure all client needs and requirements will be met. 2. Work with Director of Sales & Catering and Banquet manager/ Supervisor to ensure all arrangements and details are dealt with. 3. Establish a rapport with groups to ensure guest satisfaction and repeat business. 4. Minimize number of customer complaints. 5. Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time. 6. Staff professional attitude and proper meeting Company appearance 7. Teamwork-Relations with co-workers and management. 8. Quality of meeting/catering services. 9. Meeting with conveners and confirming proper set-up of Meeting Room for F&B department 10. Ensuring a high level of banquet service. Human Resources 1. Effective communication skills. 2. Responsible for staff training and development. 3. Department meeting being held monthly. 4. Personal development and growth. Financial Responsibilities • Works with superior in the preparation and management of the department’s budget. • Controls and monitors MICE revenue on an ongoing basis to ensure performance against budget by weekly. • Provides input to the annual budget and sales and marketing plan

- Minimum one year of experience in the same position. - A person with fresh, pleasant, energetic personality, and willing to approach clients in most circumstances. - Honesty and Commitment, and Self-driven are must. - Very good in English by speaking, writing, listen and teleconferences.Other languages are more advantage. - Willing to travel to Phnom Penh, other provinces or abroad occasionally. - Good networking with potential clients.