- Assist guests regarding hotel facilities in an informative and helpful way - Follow department policies, procedures and service standards - Follow all safety policies - Other duties as assigned - Very good in interpersonal relationship - Approve by Manager

- Passion for guest service - Excellent written and verbal communication, interpersonal and leadership skills - Highly organized, results-oriented with the ability to be flexible and work well under pressure - Minimum of 1 year previous proven supervisory experience - Must have the ability to handle a multitude of tasks and Guest requests - Should possess or seek certification in basic first aid - Strong guest service orientation and training skills background required - Ability to work independently and prioritize responsibilities - Computer proficiency in a Windows environment (Word, Excel, PowerPoint) - Must Be know Chinese Written speaking and Listening .