As a Customer Service Consultant, you are required to meet customers’ financial transaction needs and contribute to branch performance to outperform business objectives by adopting positive relationship-based service and sales approach that demonstrates genuine concern for identifying the complete financial needs of customers. Main Responsibilities: - Provide a responsible & accurate telling service by maintaining & applying an up to date knowledge of transaction banking policies, practices, procedures and law - Spot opportunities for cross selling products and services by being aware of customer needs - Work towards sale referral targets - Provide friendly responsive customer service by using excellent customer services skills - Ensure accurate & efficient completion of all transactions - Provide accurate advice & assistance to any customer enquiries or refer them promptly to Account Manager for handling

To be successful in this role, you will ideally bring the following - Ability to accurately & efficiently process cash transaction - Sound computer literacy - Attention to detail & finishing skills - Good planning, problem solving & organising skills - Understanding of compliance - Relationship management skills - Strong customer focus HOW TO APPLY: Interested candidates are required to send the most recent CV to anzrjobs@anz.com and stated the role you wish to apply in the subject field of an email. Only shortlisted candidates will be notified. For more information, please contact us: Tel: 023 999 000 (Recruitment Team - Extension number: 1111) Deadline of application: 30 th July, 2018