Ensure the smooth running of the day to day operations of the branch. This includes the overall management and development of the branch. • Contribute directly to the sales, profitability and business growth of the branch. • Manage and develop a professional and result oriented team to achieve the Bank’s established profitability goals and objectives. • Formulate and develop marketing strategies and plans to promote Bank’s products and services effectively and efficiently. • Identify business opportunities from retail, high net worth and institutional clients. • Implement service excellence initiatives to enhance customer service quality at the branch. • Ensure all the activities are in compliance with the relevant laws and regulations, policies and guidelines. • Ensure there are safe and sound operational policies and procedures are adopted across all operational functions. • Establish, maintain and enforce a proper supervisory programme and competent system of internal controls for the Bank. • Supervising and ensuring proper and smooth running of the operational activities including reviewing and streamlining the operational workflow and processes to enhance efficiency and effectiveness. • Ensure proper manpower planning to meet the human resources needs as well as managing and retaining skilled employees / talent

• Degree holder with 5 years related working experience in sales & marketing – banking / financial institution or Diploma / secondary school leaver with 8 years related working experience in banking industry. • Preferably 1 year managerial experience or 2 years as sales team leader in similar capacity. • Business development, networking & marketing skill • Business strategic planning • Full spectrum of banking knowledge – operations & credit • Leadership & people management skills • Negotiation & problem solving