Responsible for the day-to-day operation of the clinic front desk. To coordinate the actions of all departments and ensure they function as one. Managing patient records in a professional manner and keeping data protection for patient confidentiality. Responsible for all cash, credit card, vouchers and automated debit transactions. Ensuring attention to detail with transaction paperwork for smooth accounting. Calculate total payments periodically and check cash in / cash out at the beginning and throughout the shift to ensure that amounts are correct and there is adequate change.

- Check-in of patients ensuring all data is collected and stored before consultation. All data stored needs to be correct for marketing purposes. - Ensure patients are guided to the correct department (i.e. doctor, nurse or other specialist) - Maintain test result data and ensure they are sent to the correct department and sensitive information is stored for future reference. - Answering the emergency telephone and giving general advice. - Keep commercial secrets and confidential information regarding the company and this includes patients sensitive information. - Reconcile patient invoices and take payments via cash or credit card. - Calculate cash at the start and finish of a shift. - Maintain clean and orderly checkout areas - Collect all relevant paperwork from each department then reconcile on an invoice for the patient and account records - Following procedure of cash / credit card transactions. - Rules of admission, issuing, recording and storage of cash and bank checks - Follow procedure of incoming and outgoing documents - Limits on cash surplus set to establish rules to ensure safety - Follow procedure for maintaining a cash book, compilation of cash accounting - Keep up to date price list for transactions - Learning the signs of counterfeit notes - Keep commercial secrets and confidential information about all transactions, storage and values of the procedures of sending and receiving. This includes sensitive patient information. - Administrate and financial responsibility