Roles and Responsibilities 1- Monitors Housekeeping personnel to ensure all client and employees receive prompt and courteous service 2- Schedules routine inspections of all Housekeeping areas 3- Inspects room and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair 4- Manages spring cleaning schedules 5- Secure keys and worksheet for assigned area. 6- Note cleaned rooms and checkouts on the worksheet. 7- Proceed to assigned area and check all ready rooms to make sure they are up to standard for early morning check-ins. should a tidy be necessary, tidy the room. If a room needs extensive cleaning, it should be reported to the housekeeping manager and noted on the discrepancy report. 8- Report all checkouts and other information such as early makeups 9- Make a round of entire assigned area, checking for items in need of immediate attention such as burned-out lights, spots on hall carpets or walls, trash in stairwells, and spills in ice machine areas. 10- Check all HKs’ supplies and equipment to be sure they are in working condition. 11- Spot-check (inspect) rooms completed by the RA in the section. Make sure that standards have been properly met in rooms being cleaned and that a room is ready to be sold for occupancy to a guest before releasing the room to the housekeeping office. 12- Keep a record of all rooms deep-cleaned in each section so that rooms are periodically deep-cleaned on a rotating basis. 13- Report any damage to guestrooms, corridors, or equipment. 14- Report to the engineering department, using a Maintenance Work Request Form, any defect or equipment failure that cannot be corrected by the housekeeping department. 15- Throughout the day, periodically telephone the housekeeping office to advise it of all ready rooms and to receive checkout rooms. 16- Inspect linen rooms and storerooms in assigned areas for cleanliness and for adequate supplies used by the RA and be sure linen rooms are secured and locked when not in use. 17- Report persistent complaints or remarks by the employees about working conditions, wages, or any other matter. 18- Informs other departments of Housekeeping matters that concern them 19- Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs 20- Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures 21- Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats 22- Control and record chemical consumption and reorder as required 23- Assist in maintaining records of stock and equipment

Requirements: 1- 1-2 years’ experience in hospitality include public area and room cleaning 2- Diploma or vocational training in hospitality 3- Computer literacy in using MS office 4- Experience in inventory management 5- Good communication both English and Khmer