Oversee/supervise Merchant/agent, Corporate Customers: Provide Training To Merchant/agent And Customer To Ensure That Quality Is Met Our Standard. Facilitate Reliable Delivery Of Merchandising Materials, POS/MPOS And Paper Rolls To Merchant/agent. Manage Merchant/agent To Ensure Those Necessary Customer Documents Are Returned Within The Set Timeline If Required. Handle Merchant/agent And Customer Questions. Gather Feedback From Merchant And Customer To Develop Recommended Solutions. Follow Call Card Consistently According To Standard Working Procedure. Provide Training To Merchant/agent And Customer To Ensure That Quality Is Met Pi Pay Standard Ensure The Quality Of The Network For Merchant/agent And Customer Satisfaction. Marketing Related: Promote And Position Pi Pay Marketing And Merchandising Materials According To Standard. To Ensure Merchandising Materials Is Well Maintained And Up-to-date. Monitor And Escalate Any Upcoming Promotion Which Run By Merchants. Monitor And Report On Competitive Offerings In The Market.

University Qualifications In Business Related Discipline Good English And Chinese Proven Success In Communicating Effectively To All Points Of Contact With Customers Experience In Selling To Customers Based In A Diverse Range Of Industries. Familiarity And Confidence In Discussing Technologically Driven Product Solutions. Experience In Successfully Managing Expectations Of Multiple Parties, Internal And External. Ability To Remain Intergraded To A Team, While Working Remotely And Independently. Innovative, Creative, Flexible