- To establish and encourage a strong relationship with our resort guests and team members and provide accurate and accessible information about the facilities and services we offer. - To be an ambassador of the resort brand and an example to guests and staff alike offering the highest levels of service and demonstrating strong and confident interpersonal skills on all occasions. - To assist the Guest Experience Manager to maximize revenue along with the productivity of all team members and identify the most efficient means possible for directing resort information to guests. - To liaise with all departments to ensure high standard of service for guests, ensuring their experience from start to finish is of the highest standard. - Provide an accessible management representative for guests, directing all guest comments and feedback to relevant departments. - Help the Manager to coordinate and manage the duties and responsibilities of the Guest - Experience Team to ensure that the highest standards of facilities and services are established and maintained.

- Qualification in Hospitality or Hotel Management preferable but not essential. - Minimum two years’ front office experience in hotels or resorts. - A high level of knowledge of Opera PMS, Excel, Word and Outlook. - Ability to communicate in both written and spoken English to an exceptional standard. Multi-lingual an advantage. - Proven track record of great leadership in a team environment Working time: 8:00 AM ～5:00 PM Holiday: Irregular Salary: $ 900 ～ $ 1100 •Benefit and allowances: 1. Infinity Health Insurance (Cambodian) ‐ Full coverage after 3 months of successful probation completion. Outpatient services not included. 2. Access to the Resident Resort Doctor and facilities Additional benefits 1. Salary + service charge 2. 3-months probationary period 3. 2 years contract 4. Service Charge – minimum guarantee of $100 per month, more in high season 5. KHMER New Year bonus – Cambodians only 6. Annual leave 18 days 7. Public holiday 27 days = total of 45 days per calendar year (pro‐rated based upon start date) 8. Emergency Leave – 3days 9. Health Insurance – Inpatient treatment. Dental and outpatient services are not included. 10. CAMLife Life Insurance 11. Access to the Resort Doctor & Clinic 24/7 12. 5 days sick leave per year after probationary period 13. Host boat – every Monday, Wednesday & Friday 14. Free Wi‐Fi around the resort and Karuna Village 15. 4 shared room accommodation 16. 3 meals per day 17. Laundry – uniform and personal clothing 18. Staff Activities – annual staff party, annual staff trip, team bui HOW TO APPLY If you are interested in this recruitment, Please click and submit your CV! ADD: #298, Monivong Blvd., Tous Les Jours Monivong Building 1st floor, Phnom Penh TEL: 023 964 864 / 010 234 450 / 098 224 783 Email: reception@cdl-consultant.com