• Provide professional support to customers, receive customer calls in term of customer consulting, • Provide professional support customers, receive customers calls in terms of customer consulting, information inquiries, translation, give the solution for customers complain etc. • Inform clients by explaining procedures; answering questions, providing information • Maintain communication equipment by reporting problems • Handle customer inquiries both telephonically and by email • Provide customers with product and service information • Complete call logs and produce call reports Location: Yes Seatel Head Office Chinese Mandarin allowance: 100$

• Graduate/ Studying Bachelor Degree • Good command in Chinese by including listening, reading and writing, being able to read and write English • Must be excellent communication skills and always be patient • Experience in related field is preferable • Ability to deal with difficult situations • Initiative, high sense of responsibility • Good communication and interpersonal skills • Planning and organizing