- Communicating with clients to understand their needs and explain products and services’ values - Working cross teams to facilitate and fulfill clients’ needs - Building relationships with clients based on understanding, trust and respect - Obtaining client acceptance of the delivery of products and service - Maintaining favorable relationships with clients and securing their loyalty - Collecting and analyzing data to learn more about clients’ behaviors - Keeping accurate records pertaining to inventory and account notes - Being updated about company’s products and services - Resolves complaints and issues externally and internally to improve performances and processes - Identifying and developing new opportunities with clients - Preparing reports by gathering, analyzing and summarizing relevant information - Conducting evaluation to identify successful and unsuccessful attempts and outcomes

- A Bachelor’s Degree or Master's Degree in Sales or any related field is preferred - Efficient knowledge of both written and spoken English - Exceptional verbal and written communication as well as listening skills - Proven experience in account management - Ability to collect, track and analyze large amount of data - Ability to work under pressure, change directions when required, work with various clients and identify business opportunities - Ability to resolve issues effectively - Ability to collaborate well with others internally and externally - Ability to understand and predict clients’ behaviors so as industry trends - Excellent and accurate knowledge about company’s products and services - Self-motivated but can also shine as part of a team SOFT SKILLS (NICE) • Teamwork • Empathy • Attitude • Critical Thinking • Communication and adaptability CONTACT PERSON Jannine Sem Country Manager Email : Jannine@haricrm.com Jannine SEM  Linkedin : /in/janninesem/ Phone : 016 353 575