-Read log book and follow up through. -Welcoming and receiving of guest arrivals, registering and maintaining the report with guest in a friendly and professional manner, cordially and with a pleasant smile. -Ensure all registration card have the proper information such as, guest’s name, room rate, arrival and departure dates, and billing instructions for guest signature. -Register guest promptly following procedure for registration, key handling, message handling and ensure that they are provided with all necessary information. -Verify assigned room status with the computer system and ensure that all rooms given to guest up on check-in are vacant clean. -Ensure guest details are updated in the computer immediately and accurately in order to know if there is any special request. - Ensure all telephone calls are answered promptly and clearly in a courteous and friendly manner. All guest’s request must be well-handled and followed up. -Have sound knowledge of all vouchers used or any other remarks pertaining to prepayment, or credits facilities in accordance to the hotel policy at the front desk. -Inform the managers to welcome VIP’s guest. -To keep the daily log book up-to-date by recording the briefing information, follow up guest comments. -To prepare and print the daily shift report for back up. -Ensure that a sale attitude is adapted at all times ie. Up-selling rooms, restaurant and service available in the hotel, and to maintain awareness. -Ensure the cleanliness and tidiness at the front desk counter including the maintenance of the equipment at all times. -Ensure guest room change is minimized and handled in a proper manner, and relevant departments are being communicated accordingly. Proper authorization to be obtained from the Manager or Assistant level. -To handle all check-outs promptly for FIT individual guests and groups by ensuring all charge are settled and are in accordance with the hotel standard Credit policies. -Ensure all check out guest room keys are collected/returned accordingly. -Ensure all that all last-minute consumption charges are posted, such as, Late Check out, Mini bar, Rebates/ Discounts immediately to the guest folios. -Be responsible for all the issued advance deposits, and foreign currencies in accordance to the hotel Credit policies. -Be aware of currency exchange rates and be alert of the forged currencies and travelers’ cheques. -Ensure all outlet bill are posted correctly. -Ensure that all vouchers for rebate, miscellaneous and corrections are clearly explained and supported. vouchers are to be signed by Front Office Supervisor. -In-charge cash float. -Ensure that no shortage of float is encountered. -Handling phone calls, guest’s message and answering guest enquiries. -Perform other tasks as assigned by front office supervisor.

-Graduate High School or higher degree in Hospitality/English/Business Administration is an advantage. -Working experiences is plus -Good communication in spoken and written English, Khmer and / or Chinese is preferable -Good personality, friendly and pleasant -Computer skill: Ms.word and Excel -Honest, reliable, punctuality & initiative APPLICATION INFORMATION Interested candidates should identify position applied for and summit the resume and cover letter with current (4X6) photograph together with expected salary to the address given below: