• Build, manage and maintain mutual beneficial relationships with key stakeholders, both internally and externally i.e. government officials, service providers and union representatives. • Liaise and meet with employees, their representatives and trade unions in order to foster and maintain industrial harmony, and give effect to and comply with all relevant labour legislation. • Assist business in the interpretation, application of company disciplinary and grievance procedures to resolve. • Ensure procedural and substance fairness issues are observed in relation to all LR processes • Maintaining conditions of employment according to labour law, customer code of conduct, Collective Bargaining and Wage Agreements. • Coordinating the weekly & monthly in-house LR Forum Meetings and provide administrative support. • Maintain all disciplinary report sand provide all Employee Relation / LR related administrative and reporting support. • Ensure effective case management of people related issues such as disciplinary hearings, performance management, bargaining council disputes, etc. • Ensure that union related matters are kept up to date including membership details. • Monitor LR climate, conduct LR analysis and advice business on process improvements and how to become more proactive on LR matters compiling and industrial relations reports as required to do so. • Assist in developing, implementing and promoting staff relations programmes to achieve a stable and healthy workplace atmosphere

•Relevant Degree •3 –5 years’ experience as an Industrial Relations Officer •Advanced proficiency in Microsoft Office applications especially in Microsoft Excel and Microsoft Outlook •Thorough knowledge of the relevant labour legislations i.e. labour law, garment industrial law etc. •Solid knowledge of LR procedures and processes •Strong administrative, organisational and analytical skills •Detail orientated and able to, multitask, and work under pressure •Good negotiation skills •Good working attitude and good interpersonal skills •Fluency in English, both written and spoken is a must