- Responsible to manage, organize, and implement on the operations of the branch; develop and implement on objectives, and operation strategies for branch; - Manage the overall tasks in order to ensure that every action and the operations of the branch response to the set policies, procedures, and related law and regulations; - Provide day to day direct supervision on the operations of each department in order to ensure effectiveness and transparency; - Responsible for the monthly operation report to the Branch Manager; - Implement on the internal auditing works of the branch as well as the company; - Follow up complaints and coordinate with operations to improve the customers’ satisfaction. - Insure KSWM good image, during price negotiation from staff complaint management. - Manage, organize, and implement on the services fee collection process according to the daily, weekly, and monthly target. - Lead and implement on services fee negotiation processes with customers in order to enforce the services fee tariff and/or the fee set by the branch. - Control on the process of waste collection through monitoring, following up . - Responsible for direct communication with customers (provide information related to the company, information on solid waste collection and transportation, and other services). - Responsible for the development on the services coverage area in order to make sure that the areas for the services are suitable in term of economic factor, the company’s strategies, infrastructure conditions, the company manpower, and other related factors. - Other management assignment assigned by GM.

- At least Bachelor’s degree in related field such as Management, Sales & Marketing, Finance and or Customer Service. - Minimum 3 years working experience in the managerial levels in the mentioned area and or related. - Honest, highly responsible and reliable - Good computer literacy (Internet and Email, Ms. Word, Excel). - Ability to manage multi-tasks. - Good communicator with good negotiation skill and possess strong decision-making skills. - Good skills in contract and report writing both in Khmer and English - Good ability in English speaking and report writing - Fluent in Khmer with good ability in translating the document from English to Khmer and Khmer to English. - Able to work independently or as a team - Good integrity, positive attitude, helpful, high commitment, competence and motivation.