•Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. •Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. •Assisting with or performing administrative tasks, such as managing and finalizing invoices, processing new orders, and tracking parts inventory. •Setting up and maintaining a working process and evaluating its efficiency. •Monitoring department issues and client complaints to create methods to lessen recurring issues. •Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met. •Maintaining strong relationships with manufacturers, dealers, and Sales Representatives. •Helping to train new employees in company procedures. Conduct training regularly to staff. •Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes. •Weekly / Monthly base reporting to Top management, establish KPI for service & parts team, propose new strategies monthly to achieve target.

•A Bachelor's degree in Business, Administration, or related field. •Previous sales and management experience may be advantageous. •Strong industry knowledge. •Excellent leadership, communication, sales, and customer service skills. •Computer literacy and good organizational skills. •Strong creative thinking and problem-solving skills. •The ability to work under pressure and handle stress. •Respect local culture and self-involve with different situation