1. Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty) Identify root cause and instigate permanent corrective actions for product quality issues 2. Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards 3. Carry out product and process auditing 4. Ensure control plans and associated documentation are implemented effectively and maintained 5. Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures 6. Stop production in the event of manufacture of unacceptable goods/processes 7. Ensure compliance and assist with adherence to the Quality Management system (TS16949/ISO9001) 8. Write product test procedures 9. Undertake special projects as required 10. Assist with training of quality awareness 11. Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system 12. Assist with first off sample approvals 13. Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis 14. Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements 15. Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) 16. Manage the Supplier Key Performance Indicators (KPIs) 17. Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators 18. Lead quality audits 19. Keep up with current and developing manufacturing and engineering trends that concern product quality 20. Undertake special projects as required 21. Contribute to continuous improvement activities 22. Quality control of work by appropriate reviews 23. Support and lead process improvement activities 24. Write reports and present progress at project meetings and to clients 25. Achieve goals within budget 26. Conduct benchmarking studies to determine best practices/designs and future trends 27. Plan projects or subtasks so they may be tracked and presented 28. Attend various meetings and action/communicate instructions 29. Produce written reports and make presentations 30. Undertake continuous training and development 31. Perform root cause analysis and resolve problems 32. Independently determine approach and assigned tasks

1 Relevant business/commercial or manufacturing/engineering degree preferred, or equivalent 2 Membership of an industry related Professional Body would be advantageous 3. Previous experience in a high volume manufacturing environment, preferably automotive 4. Experience of working in Quality Assurance 5. Six Sigma/Lean Manufacturing skills 6. Experience of dealing with customers and suppliers Exercise substantial initiative/judgement in work methods and interpreting goals 7. Work independently and is reviewed infrequently with minimal supervision 8. Self-supervising within the guidance and expectations of divisional management 9. Knowledge of quality systems and measurement 10. Strong knowledge of Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP), Failure Mode and Effect Analysis (FMEA) 11. Lean Manufacturing knowledge 12. Knowledge of TS16949 and ISO9000 13. Understanding of ISO14001 and Health and Safety practices 14. Understanding of engineering drawings and manufacturing processes 15. Ability to work in a diverse and dynamic environment 16. Planning and prioritizing activities 17. Good communication and interpersonal skills 18. Negotiation skills 19. Ability to present data effectively 20. Problem-solving skills 21. Team working skills 22. Analytical skills 23. Understanding of cost and financial impacts 24. Quality Management System, Automotive Knowledge, Customer approach