• Identify training requirements for staff with Line Managers and work with HR Training and Development for support • Pro Identify training requirements for staff with Line Managers and work with HR Training and Development for support • Provide regular Operations Training updates which identify performance gaps, actions to be taken and investment required to achieve performance improvement targets. • Ensure all employees are effectively skilled and developed to meet business and succession needs • Source and implement relevant training programs within the DHL Network • Compile and report post-training evaluation on relevant training programs and report action plans for improvement on training methodology, content and process • Compile and maintain an updated inventory of training received by every staff in all departments. • Interfaces with vendors, trainers, designers/developers, and training participants regarding training logistics, facility arrangements, and materials. • Ensure new employees are placed on relevant training programs and developed to meet specific job responsibilities • Support regional projects with product/process roll-out, testing, training and follow up action plans • Contribute to the development, validation and deployment of online courses, processes and assessments. • vide regular Operations Training updates which identify performance gaps, actions to be taken and investment required to achieve performance improvement targets. • Ensure all employees are effectively skilled and developed to meet business and succession needs • Source and implement relevant training programs within the DHL Network • Compile and report post-training evaluation on relevant training programs and report action plans for improvement on training methodology, content and process • Compile and maintain an updated inventory of training received by every staff in all departments. • Interfaces with vendors, trainers, designers/developers, and training participants regarding training logistics, facility arrangements, and materials. • Ensure new employees are placed on relevant training programs and developed to meet specific job responsibilities • Support regional projects with product/process roll-out, testing, training and follow up action plans • Contribute to the development, validation and deployment of online courses, processes and assessments.

• Bachelor Degree in Business Administration or related field is required. • Good in Speaking/Reading/Writing English is required. • Good Presentation, facilitation and training skills • Computer Skills: MS Word, Excel, Power Point, Internet Email • Must have 1 or 2 years of working experience in Training and Development environment. • Must have planning & organizing skills. • Ability to work under pressure