• New Agent Administration (IA application List, IA Contract Issuance and Registration) • Agency Maintenance upon authorized request (Promotion, Termination, Demotion) • Ensure quality agent filing system (ensure IA applications and contracts are timely scan and well organized) • Generate and Issue Daily/Weekly/Monthly MIS reports ( to Agency, HR, Compliant and Finance: Attendance, Daily Sales, Email Account, NSFF etc) • IA Appeal/ Complaint/ Enquiry Handling • Maintain Quality of the Procedures Documents • Perform system testing (UAT) for all system enhancement initiatives relating to Agency Admin processes • Simplify processes and look for opportunities for automation to minimize manual work and improve accuracy (prevent human errors) • Perform other tasks as required.

• Bachelor degree in Business, Finance or related field is preferred • Proven track record in payroll administration is preferred • MS Office Skills • Strong analytical, sound of judgment and knowledge, technical skills, and implementation skills, demonstrated ability to effectively manage multiple tasks in his / her functional area • Team Work, focused, results driven, professional maturity, and self-confidence • Demonstrates a strong and high interpersonal skills and able to interact with people at all level • Ability to work well in competitive, fast paced– with strong problem solving skills • Work efficiently and accurately and able to work under pressure and independently, a team player who is self-motivated and able to work independently with minimal supervision • Detail oriented with patience on detail paper works and record setup in system • Take ownership of the problems and issues to create a positive experience and improve working process • Have a strong character and able to consider and advice on the consequences of various courses of action • Proactively create opportunities to resolve or prevent problems in keeping with the role • Working with WING Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card by clicking on Click here for current opportunities. For more details please contact Ms. Kimleng Moul via kimleng_moul@manulife.com. Or Ms. Choury Chim via choury_chim@manulife.com. Application should be submitted before before 15 Novemebr 2017. Only shortlisted candidates will be contacted.

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