- Conduct training need assessment (TNA) - Assist direct manager to make training plan and training calendar - Work closely with department managers and branch managers to determine training objectives and timeframe - Design and develop training courses, training methodology and materials - Design and develop training evaluation (pre-training, during-training, and post training) - Facilitate and conduct training delivery - Take a lead in orientation training sessions (company’s vision, mission, core values and code of conduct) for new hires - Work closely with department managers and branch managers to request external training if necessary and in conjunction with affordable training budget - Make and ensure training binding contract with approved external training request based upon training policy and procedure - Initiate award/certificate of completion designs Trainee Supervision - Take a lead and work closely with HR colleagues, team leaders, supervisors to acquire internship talents (trainee recruitment) including university visits, career opportunity exhibition - Participate in recruiting potential trainees including, ability test designs and interviewing sessions - Coordinate and process supporting documents and paper works for trainees such as training agreement, work station and accessories, and so on, which are necessary - Administer trainee data and information (list of trainee) and generate reports when needed - Actively collaborate with team leaders, supervisors, managers to follow up trainee’s internship progress - Maintain and strengthen code of conduct and discipline for trainees - Assist direct manager to map internship/training course package program - Prepare and update monthly allowance for trainees and send to direct manager to review - Coordinate and process trainee’s performance evaluation at an end of each term Miscellaneous - Assist direct manager to develop policies and procedures - Other projects as assigned

- A holder of bachelor/master degree of at least one of these fields: business administration, human resources management, psychology, education, or other related social sciences - Have huge and practical knowledge and experience in soft skills such as communication/interpersonal relation, supervision and leadership, time management, stress management, team building and team work, self-motivation, constructive feedback, and so on - Minimum consecutive 3-year working experience as soft skills trainer - Good communication skills in Khmer and English, both verbal and no-verbal - Be creative, fast-learner, flexible, hard-working, decisive, problem-solving, and result-oriented - Strong work planning and managing skill - Be able to work under tough deadline and pressure - Good spirit of team member