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Asean-Works Recruitment

Position : Customer Service Supervisor
# Hiring : post(s)
8 years ago
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Jobs Overview

Post Date

23 April, 2018

Closing Date

23 July, 2018

Salary Range

Negotiable

Jobs Category

Customer Service / T...

Jobs Location

Phnom Penh

Candidate Gender

1

Jobs Term

1

Jobs Experience

1 Year

Jobs Level

2

Jobs Description

- Implement the policies and structure of the company locally. - Provide training (software, hardware, platform, etc.) to staff and clients. - Be responsible to the indicator of Turnaround time, Bounce repair rate, stock turnaround rate etc. - Coordinate with the Authorized service provider to deliver a high level service to the brand’s users. - Expand the aftersales network according to the strategy of the company. - Monitor the work of the service servers and report the situation on time. - Establish a solid and professional service team.

Jobs Requirement

- Age: 23-40 - Salary:Negotiable - At least two years of related experience in leadership of after-sales service groups. Have your own thinking about after-sales operations and procedures. - Know the key responsibilities and positions and manage them to ensure customer satisfaction. - Be familiar with CRM or IT system to collect information from customers, spare parts and other data. Operation with SAP is a plus. - Be able to communicate at different levels and achieve team goals. - Have self-motivation and work independently.

Contact Information

Contact Person

Asean Works

Industry Company

Advisory/Consultancy

Phone Number

012 846 222/095 555 682

Email Address

jobs@asean-works.com

Address

1st Floor CPL Building #25 & 63, St. 348/205, Toul Svay Prey II, Phnom Penh, Cambodia.

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